Introduction

This privacy policy applies between you, the User of this Website and UK Software Limited, the owner and provider of this Website. UK Software Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Website Terms and Conditions. Please read this privacy policy carefully.

Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement under the UK GDPR. This privacy notice tells you what to expect us to do with your personal information when you supply to us, make contact with us or use one of our services or software solutions.

How do we get information?

We may get information about you via completion of the contact form on the website.

What personal data we process and why:

As a business, UK Software Limited must meet its contractual, statutory and administrative obligations, as well as to facilitate routine contact and operational work.

We therefore may collect via the website and process the following business contact information:

• First Name

• Last Name

• Email Address

• Any other information you provide, such as company name or telephone numbers

Lawful basis for processing your personal data

Depending on the processing activity, we rely on the following lawful basis for processing your personal data under the UK GDPR:

• Article 6(1)(a) that you have given consent to the processing of your personal data for one or more specific purposes, including making contact regarding our software and services.

• Article 6(1)(b) which relates to processing necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.

How we store your personal information:

We will use technical and organisational measures to safeguard your data. Your information is securely stored in network drives or systems on company servers based in the UK.

How long we keep your personal data:

• Necessary customer data will be retained until the end of the relationship + 6 years for evidential purposes.

• Prospect data will be held for end until last regular contact + 2 years for reference in case the project recommences.

Following expiry of the retention period, when personal data is deleted or shredded, this will be done safely such that the data is irrecoverable.

Data Sharing

In some circumstances, such as under a court order, we are legally obliged to share information.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to the company’s Managing Director.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Cookies

We use cookies to help your site run effectively and provide the best experience for visitors.

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Our Contact Details:

UK Software Ltd
Kent Innovation Centre
Millennium Way
Broadstairs
Kent
CT10 2QQ

Tel: 01843 609 345
Email: info@uksoftware.ltd.uk